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Merchandise not received.

2.7
I ordered a mini chain saw on Jan, 20, 2021 and I have not received it. today is Dec. 17, 2021. The cost was $34.95. An error occured on Terms of Service

User's recommendation: don't order from this company.

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#3170684 Review #3170684 is a subjective opinion of poster.
Cons
  • Not a reputable company in my opinion
Loss
$35
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

1.3
Howigs - This company scams you
Horrible company. I ordered a wig that was three times the price of the same quality wigs on Amazon. So i thought it was better quality than those, but not. In real life it was such a cheap plastic looking awful wig that was extremely shiny. I would never wear it as I...
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#2630824 Review #2630824 is a subjective opinion of poster.
Product
Howigs Synthetic Wig
Loss
$60
Preferred solution
Full refund

How can I do a returns

Thank received my wigs today from yourselves the longer one is lovely but the short one far to short can I return it to yous then will look for another style to change the one Im keeping can you unstuck me on how to return the item and what address to send it to thank you dawn borrowdale 13 duddon close mirehouse Whitehaven cumbria ca 288dr Sent from my iPhone
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#2502734 Review #2502734 is a subjective opinion of poster.
Location
Whitehaven, England
New Reviewer

Wilshire wigs the best

4.0
Best wigs intend to buy more I MUST HAVE 30 WIGS never had one so comfortable and soft first real hair wig never gets hot are itchey But the second wig was wrong color need your address my maid threw the box away Julie Gores 214-369-**** 214-766-**** address

User's recommendation: best wigs intend to buy more real hair wigs.

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#2471227 Review #2471227 is a subjective opinion of poster.
Location
Dallas, Texas

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Verified Reviewer New Reviewer

Not the product I ordered

1.1
I am not happy with the wigs sent to me. On your page, it states the wigs ordered were lakefront. Plus you sent me two of the same wigs and the wrong color blonde. I never wear a blonde wig. I am not happy with the products and I want to return for a full refund.

User's recommendation: The company does not tell the truth about their products. I would never order from them ever again.

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#2371591 Review #2371591 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

They sent me wrong hair and that’s not business

They sent the wrong of which I purchased thats why I do not do these sites. Very unprofessional. You do not take peoples money and send them wrong merchandise.
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#2371430 Review #2371430 is a subjective opinion of poster.
Cons
  • Not a reputable company in my opinion
  • Product was synthetic when advertised as human hair
  • Quality of the wig
Loss
$30
Preferred solution
Full refund

Awful company

I cancelled my order within 12 hours, company sent numerous emails saying it has a bad effect on our accountant if I cancel, and could I do them a favour and just keep them. I replied stating that I had already cancelled my order and would like a full refund and would not be harrassed into buying them. My original order was placed in October, on the 25th November again I received an email saying sorry for the dispute, weve sent a wig out to you so I replied again and told them my order was cancelled. I received the wig they sent which I didnt order and now have the option to either send it back or pay up but the company say I am responsible to pay the shipping fee. Im not paying.

User's recommendation: Stay well clear or else you’ll regret it.

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#2369936 Review #2369936 is a subjective opinion of poster.
Location
Manchester, England
New Reviewer

NO RECEIPT WITH WIG CANNOT RETURN WIG OR EXCHANGE NO ADDRESS GIVEN no reply to emailno phone no. to calls

2.6
they obviously are not going to refund or exchange the wig .never had this happen with PAULA YOUNG.NO RESPONSE WHAT SO EVER FROM3 E EMAILS STAY CLEAR

User's recommendation: DEFINITELY NOT.

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#2315753 Review #2315753 is a subjective opinion of poster.
Service
Howigs Customer Care
Pros
  • Deceitful
  • Good pics good description
Cons
  • Deceitful
  • So far none
  • Not a reputable company in my opinion
Loss
$14800
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Complaint

Trying to get in touch with this company is like trying to pull teeth with pliers blind folded I ordered the wig in question on oct10th. But how can it be delivered without a house number other emails I have sent have blatantly been ignored and I have since learned it has been returned to sender how do you explain to someone who is plainly distressed with the loss of their hair that they need because of corvid a lovely woman needs lovely hair not more distress. I had to go to somewhere else to order another wig which I am waiting for to see her smile again I would be grateful if you could refund my money to go toward the cost of the new one
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#2255283 Review #2255283 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Wrong colour not as shown on web site

2.0
ordered 2 wigs SKU bbc18051**** - Label states colour as per picture, which it clearly isn't. I wish to return the item

User's recommendation: be prepared.

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#2203455 Review #2203455 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Quality of the wig
Preferred solution
Full refund

Taking money without dispatch

1.0
Ordered goods for dispatch in two weeks. Took the money from my account almost immediately after ordering and all I have received is a series of broken dispatch date promises, then referring me to a 'DHL tracking site' that showed no movement for more than 10 days. DHL is an excellent company which usually deliver in two days. The Mastercard company was given the full details and correspondence and reclaimed the money. HoWig now claim I have broken a contract with them and demanding money!!!

User's recommendation: Read the real reviews before ordering and don't be caught in my situation.

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#2193418 Review #2193418 is a subjective opinion of poster.
Location
Valencia, Valenciana, Comunidad
New Reviewer

Cannot get response from this company. The wig I ordered looks nothing like the picture.

1.0
This company is a ripoff! They will not give a phone number or instructions for contacting them. I have lost $154.00 and I am pissed!

User's recommendation: Do not deal with this company. It is a ripoff!

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#2136788 Review #2136788 is a subjective opinion of poster.
Product
Howigs Synthetic Wig
Pros
  • Non
Cons
  • Dishonest return policy
  • Not as advertised
Loss
$154
Preferred solution
Full refund

Sent wrong item

1.0
sent completly different wig than the one ordered.different style and color.ho wigs refused to do anything about it,complete run around,lost 125.00,do dot buy from this company????

User's recommendation: they are thiefs.do not buy anything from china.

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#2089266 Review #2089266 is a subjective opinion of poster.

Haven't received my wig

Currently, I'm waiting on a wig 4 weeks now every time I email this company they tell me it's nearly complete I don't know when I will receive my wig as I am currently going through chemotherapy, don't recommend this company at all
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#2025189 Review #2025189 is a subjective opinion of poster.
Product
Howigs Synthetic Wig
Cons
  • Terrible experience with howigs
Preferred solution
Full refund
New Reviewer

Return Label

This half wig just arrived today. I ordered it way back in May. It is the wrong color and made very cheaply. It looks nothing like the picture and hair is falling out of it. This is for Shipment #STA200601****42A364 Order # TA200517A456 Hard to read on the paper. I did not receive a receipt either. I need a return label asap. I see you have many complaints online.
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#2021690 Review #2021690 is a subjective opinion of poster.
Product
Howigs Wig
Loss
$151
Preferred solution
Full refund

Not satisfied.

1.0
This company is a joke. What a rip off. The wig was too small, the wrong color and looked like I should be on a comedy show. Like everyone says, You cannot contact them only by e-mail. Never would give me a return address. If I knew their address I would return it myself and shove it where the sun doesn't shine. Mad as ***

User's recommendation: Never ever order from these scam artists.

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#2013079 Review #2013079 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Dishonest return policy
  • Not a reputable company in my opinion
  • Everything else
Loss
$123
Preferred solution
Full refund

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